Shipping policy
Last Updated: August 22, 2026
At Dewvel we want the delivery side of your order to feel as considered as the products themselves. Shipping is free on every order placed within the United States.
Shipping Locations
This shipping policy applies to orders shipped within the United States.
Delivery Times
- Order cutoff time: 3:00 PM Pacific Time. Orders placed after this move to the next business day, which can add one day to the delivery estimate.
- Order handling time: 1 to 2 business days, Monday to Friday. Once your order is processed it is handed to one of our trusted carriers.
- Transit time: 6 to 8 business days, Monday to Friday.
- Estimated delivery time: 7 to 10 business days.
Please note that delivery times are estimates and may vary due to factors outside our control.
Carrier Services
We partner with reliable carriers to deliver orders across the United States, including USPS, UPS and FedEx.
Shipping Costs
- Free shipping: every order within the United States qualifies for free shipping, with no minimum order requirement.
- Paid shipping, if applicable: for any destination outside our free shipping zone, shipping costs are calculated and displayed at checkout.
Delivery Issues
If anything goes wrong with a delivery, whether a delay or a lost parcel, contact our customer service team straight away. We will chase it down with the carrier and make sure your order reaches you safely.
Tracking Your Order
As soon as your order ships you will receive an email confirmation containing your tracking number. You can follow your shipment on our Order Tracking page: https://dewvel.com/apps/trackyourorder
Changes to This Policy
We may update this Shipping Policy at any time. Any change will appear on this page with a revised Last Updated date. Please review it from time to time. Continuing to use our website after a change means you accept the updated version.
Questions?
Visit our FAQ page or contact our customer support team and we will help.
Contact Information
Store Address: 7320 Arlington Garden Street, Las Vegas, Nevada 89166, United States
Store Email: info@dewvel.com
Store Phone: +17252027684
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (Pacific Time)
We do our best to reply to your e-mail within 1 to 2 business days.